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Overview Online review sites enable hoteliers to have conversations with thousands of potential customers around the world at minimal cost. If done effectively, delegates at the Yorkshire Hotel Show (YHS) 2014 felt hoteliers could really help to increase bookings. Business... Read More →

Overview Where next for the third party deal companies? With their Big Data and serious backers, deal offer companies have proliferated in the past couple of years and they have been a mixed blessing. Some operators have fallen into the trap of relying on them for all of their... Read More →

The idea of a ‘risk based’ design… When hiring an architect or a designer, a client is buying intellectual property. A good architect will provide more than just a great idea. Most architects will find it offensive if you define them as problem solvers. Architects like to think... Read More →